Shipping policy

Order Processing:

Orders are typically processed within 2-8 business days. Processing time may vary during peak seasons or promotional periods.

Shipping Methods and Costs:

Shipping costs are calculated based on the destination.

Shipping Locations:

CleatsAU currently ships to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States. If your location is not listed, please contact us for further assistance.

Estimated Delivery Times:

Delivery times are estimated and commence from the date of shipping, rather than the date of order placement. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control, such as customs processing times.

  • Standard Shipping: Estimated [2-8] business days

Tracking Information:

Once your order has been shipped, you will receive a confirmation email containing tracking information. Please note that it may take up to 72 hours for the tracking information to become available.

Customs and Import Duties:

International customers are responsible for any customs and import duties that may apply. CleatsAU is not responsible for delays or additional costs incurred due to customs processes.

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate. CleatsAU is not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Delays:

While we strive to ensure timely delivery, CleatsAU is not liable for shipping delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.

Contact Information:

For any questions or concerns regarding shipping, please contact us at cleatsau@gmail.com or @cleatsaugrips (Instagram).

By placing an order with CleatsAU Grips, you agree to the terms outlined in this Shipping Policy. We appreciate your understanding and cooperation.

Thank you for choosing CleatsAU Grips. Enjoy your products!